ERS Restaurants Industry Report — dining and delivery behaviour across African markets.

Industry report

Restaurants Industry Report

Track how households eat out, order delivery, and choose food-service brands. ERS longitudinal panel data covers spend, occasion types, and channel preferences for restaurants and QSR operators.

Categories:

This report includes household-level insights such as:

  • Frequency of dining out and ordering food delivery.
  • Restaurant types and cuisines visited most often.
  • Delivery app and aggregator usage by household.
  • Average monthly spend on food away from home.

Report details

Dataset
Restaurants & food service sector benchmark
Age groups
General population, 18–34, 35–54, 55+
Time period
July 2023 – October 2024
Format
.xlsx

Regional coverage

Regional datasets are available for the following ERS operating zones (Top 10 markets per zone):

East Africa

Nairobi, Dar es Salaam, Kampala, Kigali, Addis Ababa, Mombasa, Arusha, Entebbe, Bujumbura, Juba

West Africa

Lagos, Accra, Abidjan, Dakar, Kumasi, Port Harcourt, Ibadan, Lomé, Cotonou, Abuja

Southern Africa

Johannesburg, Cape Town, Harare, Lusaka, Gaborone, Durban, Pretoria, Maputo, Windhoek, Bulawayo

Central Africa

Kinshasa, Douala, Yaoundé, Brazzaville, Libreville, Bafoussam, Lubumbashi, Bangui, Pointe-Noire, Malabo

North Africa

Cairo, Casablanca, Tunis, Algiers, Alexandria, Rabat, Marrakech, Tripoli, Khartoum, Luxor

Major metro markets

Lagos, Nairobi, Johannesburg, Cairo, Accra, Dar es Salaam, Cape Town, Kinshasa, Abidjan, Casablanca

Why trust ERS industry reports?

ERS food-service benchmarks reflect real household recall and behaviour collected through ethical fieldwork—helping operators and brands size opportunity and tailor offers by market.

How can you use this information?

Plan new store openings, optimise delivery partnerships, benchmark category spend, and align promotions with verified dining occasions.

Explore the full ERS sector benchmarks catalogue.

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