Website privacy statement

Last updated: November 2024

This statement explains how Ethical Research Solution Ltd (“ERS”) collects and uses information when you visit our websites, use online forms, or interact with our digital services.

Information we collect

We may collect information you provide directly (such as name, email, organisation, and message content when you contact us), technical data (IP address, browser type, device identifiers, and pages viewed), and cookies or similar technologies as described below.

How we use information

• Respond to enquiries and provide requested materials;
• Operate, secure, and improve our websites;
• Send communications you have opted into;
• Comply with legal obligations and protect our rights.

Legal bases

Where the GDPR or similar laws apply, we rely on consent, contract, legitimate interests (such as site security and B2B outreach to relevant professionals), or legal obligation as appropriate to each processing activity.

Sharing

We may share information with hosting and IT providers, analytics partners under contract, professional advisers, and authorities when required by law. We do not sell personal information for unrelated third-party marketing.

International transfers

Data may be processed in countries where we or our providers operate. We use safeguards such as standard contractual clauses where required for cross-border transfers.

Retention

We retain information for as long as needed for the purposes above, including reasonable periods for enquiries, security logs, and legal compliance.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to lodge a complaint with a supervisory authority. See also Your privacy choices.

Cookies

Essential cookies support site function. Optional cookies may support analytics or preferences; you can manage cookies through browser settings.

Contact

Privacy enquiries: contact ERS. Related policies: Privacy principles.