Consumer health privacy notice

Last updated: November 2024

This notice describes how Ethical Research Solution Ltd (“ERS”) may collect, use, and disclose consumer health-related information in connection with certain research services and digital properties, where applicable health privacy laws apply.

Scope

This notice supplements our general website privacy statement and applies when we process information that may be considered consumer health data under relevant regulations.

Categories we may collect

Depending on the study or service, information may include survey responses about health conditions, treatments, wellness behaviours, or related lifestyle factors, as described in participant-facing materials before collection.

How we use information

We use consumer health information to conduct authorised research, produce aggregated insights for clients, maintain quality and security, and comply with law. We do not sell consumer health information for unrelated commercial purposes.

Sharing

We may share information with clients under contract, service providers bound by confidentiality, regulators when required, or professional advisers. Identifiable data is shared only as permitted by the study protocol and applicable law.

Your rights

Where law provides rights of access, correction, deletion, or limitation, you may exercise them by contacting us. We will verify requests and respond within required timeframes.

Contact

Questions about this notice: contact ERS or see Legal information.