Terms of use

Last updated: November 2024

These Terms of Use govern your access to and use of websites, applications, and online services operated by Ethical Research Solution Ltd and its affiliates (“ERS”, “we”, “us”). By using our sites or services, you agree to these terms. If you do not agree, please do not use our digital properties.

1. Acceptance

We may update these terms from time to time. Material changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance of the revised terms.

2. Permitted use

You may use our websites for lawful purposes related to learning about ERS services, requesting information, or accessing resources we make available to clients and partners. You must not:

• Attempt to gain unauthorised access to systems, accounts, or data;
• Introduce malware, scrape content at scale without permission, or interfere with site operation;
• Misrepresent your identity or affiliation with ERS;
• Use our materials to compete unfairly or infringe third-party rights.

3. Accounts and security

Where you receive login credentials for a client portal or research platform, you are responsible for safeguarding them and for activity under your account. Notify us promptly of any suspected unauthorised access.

4. Intellectual property

Content on this site—including text, graphics, logos, methodologies, and software—is owned by ERS or its licensors and protected by applicable intellectual property laws. You may not copy, modify, or distribute our content except as expressly permitted in writing or by separate licence.

5. Disclaimers

Information on this site is provided for general information. It does not constitute professional, legal, or research advice unless provided under a specific contract. We strive for accuracy but do not warrant that all content is complete, current, or error-free.

6. Limitation of liability

To the fullest extent permitted by law, ERS and its officers, employees, and agents are not liable for indirect, incidental, special, or consequential damages arising from your use of this site. Our total liability for claims related to the site is limited to the amount you paid us for the specific service giving rise to the claim in the twelve months before the claim, or one hundred currency units if no fee was paid, unless mandatory law requires otherwise.

7. Governing law

These terms are governed by the laws of the jurisdiction in which the ERS entity you contract with is established, without regard to conflict-of-law rules. Courts in that jurisdiction have exclusive venue unless otherwise agreed in writing.

8. Contact

Questions about these terms may be sent through our contact page or to the address listed under Legal information.